Right of withdrawal

Private persons have a 14 day right of withdrawal according to the Distance Selling Act. There is no right of withdrawal if the total price to be paid is below 400 SEK. There is no right of withdrawal if you have ordered a product to be manufactured according to your instructions or the product has otherwise been clearly personalized. Note that by law you must pay for the return shipping costs and also for a product's decrease in value if the cause is that you have handled the product to a greater extent than is necessary for determining its properties or function.

The withdrawal period starts the day you received the product. If you ordered multiple products, or the product you ordered will be delivered in parts, the withdrawal period starts when you have received the last product or the last part of the product. When using right of withdrawal, the product must be returned unused, undamaged and with unbroken box/seal/technical sealing.

If you wish to use the right of withdrawal, follow the instructions under “Customer Service”. You will without delay receive a confirmation that we have received your message, and after that we will determine whether or not you meet the conditions required for using right of withdrawal. You will then receive a reply by e-mail from us, in the given case with information on how to return the goods.

Upon receipt of the returned goods, the purchase price will be refunded to you within 14 days from the day we received the notice of withdrawal.

Services: If you have ordered a service, the withdrawal period starts on the day that we confirmed your order. If you have agreed that a service performance begins and the service performance has been completed, you will have no right of withdrawal, provided you have previously agreed to waive the right of withdrawal. You have no right of withdrawal if the service has commenced with your consent during the withdrawal period and the service because of its nature cannot be returned, the seal has been broken, or you have registered the license.